Eligibility for Return/Refund

  • Product must be unused and in original packaging

  • Request must be made within 24 hours of delivery

  • Proof such as unboxing video/picture is required

  • Diaper packs cannot be returned once opened

Refund Timeline

Approved refunds will be processed within 3–7 business days through the original payment method.

Non-Returnable Items

  • Opened diaper packs

  • Skincare, milk products, and hygiene items

  • Discounted or clearance items

For any issues, our support team is always ready to assist.